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Delivery usually takes 2-4 working days. We have global shipping available for all countries. All orders to the Netherlands and Belgium are shipped with either PostNL or DHL.

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You should love everything about your DECODED product. However, if you are not satisfied with your new purchase, you may return them within 14 days of delivery for a refund or an exchange.

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DECODED products uses only premium quality full grain leather. There may be some characteristic signs such as wrinkles, scars and marks. Those do not affect the durability of the product.

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You can track your order by following the link that was sent to you by e-mail. Please check your spam folder if you did not receive a shipment confirmation.

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We offer a 2-year Global limited warranty on all products. We cover all manufacturing errors but do not cover any damages that may have occurred during normal wear.

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Retail & collaborations

We're always open to collaborations. For all sales enquiries, please send an e-mail to sales@decoded.nl.

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Other questions

For other enquiries, please contact us at support@decoded.nl

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